Canon 80D - RAW images not recongized

Discussion in 'Technical Troubleshooting' started by Dana Drayton, Aug 16, 2020.

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  1. Dana Drayton

    Dana Drayton New Member

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    Hi - I normally shoot with a Canon 70D and I shoot in RAW. I have a MAC and always use the Adobe DNG Converter and use Adobe Bridge. I rented an 80D to have as a backup for the wedding (they didn't have a 70D) and I was able to download the RAW images to my computer but now they are not being recognized. When I try to convert them, my DNG converter says "The source folder does not contain any supported camera raw files." Does any one know what I can do to convert these? I see the thumbnails, so they are there.
     
    Dana Drayton, Aug 16, 2020
    #1

  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

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    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    My guess is this is a version adobe raw issue. Since they are constantly updating adobe raw to support newer cameras.

    upload_2020-8-16_19-21-59.png
     
    johnsey, Aug 16, 2020
    #2
  3. GDN

    GDN Well-Known Member

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    I was going to suggest doing a check for software updates as a first option. Second option would be looking at something like gimp that can open the files, and then export them.

    Gary
     
    GDN, Aug 16, 2020
    #3
  4. Dana Drayton

    Dana Drayton New Member

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    Do you know where I can go to update this ?
     
    Dana Drayton, Aug 16, 2020
    #4
  5. johnsey

    johnsey Site Moderator Staff Member Site Supporter

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    johnsey, Aug 16, 2020
    #5
  6. GDN

    GDN Well-Known Member

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    I'm actually on holiday using my phone. But there should be a help section with a check for software updates.

    Gary
     
    GDN, Aug 16, 2020
    #6
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  7. Dana Drayton

    Dana Drayton New Member

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    Dana Drayton, Aug 16, 2020
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  8. Dana Drayton

    Dana Drayton New Member

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    Thank you !!
     
    Dana Drayton, Aug 16, 2020
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  9. GDN

    GDN Well-Known Member

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    Did you find the answer? And if so what was it?

    Gary
     
    GDN, Aug 16, 2020
    #9
  10. Dana Drayton

    Dana Drayton New Member

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    Unfortunately it says I can't down load it because I don't have OS X 10.3 or higher. I have OS El Capitain. I have to figure out how to upgrade that now.
     
    Dana Drayton, Aug 16, 2020
    #10

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