Canon TS5350a won't connect to my laptop or Desktop

Discussion in 'Technical Troubleshooting' started by Pedro21, Nov 7, 2022.

  1. Pedro21

    Pedro21 New Member

    Joined:
    Nov 7, 2022
    Messages:
    8
    Hello, I bought the canon TS5350a printer today and it's been a nightmare connecting it to my laptop or Dekstop. I did manage to connect it to my phone tho

    I'm wiriting in hope of someone being kind and helping me.
    My laptop finds the printer and asks me to "Check the connection method" I accept and it goes into settin up. After a few minutes the pritner say "Easy wireless connection has been completed" but my laptop is still stuck on "Setting up" and after a while it says "connection failed"

    I have tried the Wi-Fi pairing and the special button for detection on the printer as well, both unfortunataly unsuccessful

    I'm attaching images for visual aid (I do apologize for them not being screenshots but quikc phone snaps)

    Thank you kindly ahead of time,
    Pedro.
     

    Attached Files:


  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,222
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100

  3. Pedro21

    Pedro21 New Member

    Joined:
    Nov 7, 2022
    Messages:
    8
    Hey there Johnsey,

    I managed to pair the printer with my laptop thanks to your link.

    Thank you for your help
     

Share This Page