Can't connect to WI-Fi - please help!

Discussion in 'Technical Troubleshooting' started by AlbabA, Jun 24, 2020.

  1. AlbabA

    AlbabA New Member

    Joined:
    Jun 24, 2020
    Messages:
    2
    Equipment:
    Legria hf r46 camcorder
    Hi,

    I'm trying to connect my legria hf r46 camcorder to the Canon Camera Connect app but it keeps saying that there's no matching camera found - even though this is said to be able to connect to WI-Fi. Bought second hand but the previous user apparently hadn't really used it all...starting to think this is why :/

    Any help is greatly appreciated,
    Thank you :)
     

  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,276
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Canon Camera Connect is for the DSLR cameras, you can use wifi for that camcorder but not that app.
    http://gdlp01.c-wss.com/gds/7/0300010417/03/hfr46-47-48-406-im2-p-en.pdf
    Page 120ish in the PDF document will tell you about your options.
    https://www.canon.co.uk/support/con...6_e.html?type=manuals&manualid=tcm:14-1058753
     
  3. AlbabA

    AlbabA New Member

    Joined:
    Jun 24, 2020
    Messages:
    2
    Equipment:
    Legria hf r46 camcorder
    Thank you for the prompt response! The instruction manual mentions an app called Camera Access but that's nowhere to be found on my Google Play store - this Camera Connect was the only one that came up :(
    Any other ideas?
     
  4. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,276
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    http://www.pixela.co.jp/oem/canon/e/cameraaccess_plus/ Its not an official canon app.
     

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