Extreme Beginner - need help with downloading photos

Discussion in 'Beginner Questions' started by Kovarr, Jan 1, 2022.

  1. Kovarr

    Kovarr New Member

    Joined:
    Jan 1, 2022
    Messages:
    2
    Equipment:
    Canon Rebel xti
    Good day! First off, if this is a FAQ and answered somewhere else, I apologize. I scanned through and couldn't see anything similar to my problem.

    I've always wanted to get into photography, but could never afford it. Now with a better job, I decided to go ahead and buy some equipment. I purchased a Canon EOS Digital Rebel xti off of Ebay (did my homework, seller was A-ok, etc). The camera I got was in great condition, and I've been enjoying learning about all the features and how things like ISO work.

    The only thing the camera DIDN'T come with was the software cd. I didn't think it would be this difficult to find the software I need. It's called EOS Utility. The problem is that the Rebel xti is an older camera, and it seems the drives and software on the Canon website are all for newer models (with things like Wi-Fi, etc). I have the proper usb cord, but when I plug it all into the computer, nothing happens. For a brief second, "BUSY" appears in the LCD screen of the camera, then nothing. My computers don't show anything in the usb ports whatsoever. I have tried to go online to the Canon website and download software that I was hoping would help, (I'm not very computer savvy, and they come up when I search "Canon EOS Rebel xti utility") but I end up with software like Digital Photo Professional 4, which isn't helping my problem of getting the computer to talk to the camera.

    Can anyone help me out? A link to the actual utility driver, maybe? Or even just help from someone who has gone through the same problem? Right now my only other option is to buy a card reader from Amazon and wait a few weeks for it to show up.

    Thanks!
     

  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,275
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Hello,

    Yes as you have guessed there is a utility not listed on the website, there were incremental updates to it and it was released on multiple operating systems, what you are looking for is EOS Utility v1.x.x. I say x.x. because it probably would have been OS specific on the version.
    Here is the good news/ bad news, even if you could find a copy it is probably not compatibly with your operating system.
    https://asia.canon/en/support/0900002101 I found the OSX copy on canon Asia only usable through 10.4.

    You are not dead in the water here, pick yourself up a USB CF card reader, I have had one i have been using since 2004, I didn't really worry about the utility back then with my 20d anyway. Besides the data transfer which is covered by the card reader the only other function missing is tether shooting, but if you get to that point maybe its time for an upgrade to a more modern body?

    Little bit of an FYI ... There are 3 separate generations of the Utility.
    If you look at the list of EOS Utility 1.x cameras it was pretty short and in the mid 2000's they released V2 which lasted for many years until a larger leap in technology. Non of these version were backwards compatible. EOS Utility 2 and 3 have been designed to install and run along side each other seamlessly if you have cameras for each version. This to me seams like they made a very significant shift in firmware design on the cameras when they shifted to the new EOS utility each time and did not allow backwards compatibility.

    The other items on the CD were supplemental software like Digital Photo Professional and Picture Style Editor, they have evolved with each OS version, not with the camera versions specifically. You can try Digital Photo Professional's newest version if you have trouble reading the raw files from your camera. Adobe products and DPP should handle the raw file just fine for editing..
     
  3. Kovarr

    Kovarr New Member

    Joined:
    Jan 1, 2022
    Messages:
    2
    Equipment:
    Canon Rebel xti
    Ah, thank you for replying! I'll get a CF card reader!
     
  4. Craig Sherriff

    Craig Sherriff Well-Known Member Site Supporter

    Joined:
    Apr 25, 2017
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    Location:
    Tasmania, Australia
    Equipment:
    60D,350D 1dmark3, T70, AV1, lenses ranging from 28mm to 600 mm, canonet Junior, Canonet QL 25, Mamiya C3 and 3 lens sets,Mamiya 645 pro TL and 3 lenses.Mamiya universal press camera and 4 lenses, Mamiya RB67 Pro S and 5 lenses, Pentax MG and various lenses, Toyoview 4 * 5 inch large format camera,Calimat C1 8*10 inch ultra large format camera.
    Welcome to the forum, Kovarr. I use a USB CF card reader all the time. They are cheap and I suggest you buy two because it is very easy to accidentally bend or break the pins where the CF card plugs in. You didn't say what you do with the images or how you tend to edit them. There are some very good free to download programs available. I would suggest two are worth a look. Gimp and Faststone Image Viewer.
    Fastsone is fairly intuitive but Gimp is more involved, You tube has heaps of videos on Gimp and is worth a look.
     
  5. Ellinor William

    Ellinor William New Member

    Joined:
    Oct 18, 2021
    Messages:
    25
    Equipment:
    Canon EOS 90DSLR
    For the time-being you can use a card reader and your canon's CF card to download the photos. Just plug the card into card reader and connect it to your computer. From there you can download the photos from the storage card.
     
    Craig Sherriff likes this.

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