Need help building canon scanner driver

Discussion in 'General Talk' started by Rich Shepard, Apr 4, 2023.

  1. Rich Shepard

    Rich Shepard New Member

    Joined:
    Jan 24, 2023
    Messages:
    9
    Equipment:
    PowerShot G9, EOS Rebel T3 (IR only), EOS 7D
    I registered my Canon CanoScan LiDE 400 scanner on the Canon USA site, but when I tried to post a question the site kept telling me I had to verify my profile. After 5 attempts to get past that I quit.

    Perhaps someone here can point me to where I can get help.

    I'm building the scangearmp2 linux driver for the scanner. It configures completely, but the build fails with this message:
    Makefile:355 recipe for target 'all' failed.

    How can I contact the proper help source?
     

  2. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,260
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    So i assume that means your installing the Scangear MP driver form their site but getting an error. I guess I would call canons 1800number and see what they can help with support wise since they do have a driver available for Linux.. Not sure if we have any Linux users on the forums here that have dabbled in similar issues.


    upload_2023-4-5_14-46-46.png
    https://www.usa.canon.com/support/p/canoscan-lide-400#idReference=software-drivers
     
  3. Rich Shepard

    Rich Shepard New Member

    Joined:
    Jan 24, 2023
    Messages:
    9
    Equipment:
    PowerShot G9, EOS Rebel T3 (IR only), EOS 7D
    Johnsey,

    No, I was building it from source. When I looked more closely at the errors and the source I discovered that the missing libraries (in the com/ subdirectory) needed to be copied to /usr/lib64/. When I did that it built without any issues.

    Thanks for your reply,

    Rich
     

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