right click menu stopped working on photos

Discussion in 'Beginner Questions' started by keith1955, Feb 24, 2025.

  1. keith1955

    keith1955 New Member

    Joined:
    Mar 7, 2020
    Messages:
    12
    Location:
    chesterfield england
    Equipment:
    canon 90d body , canon ef 50mm f/1.4 ideal for portrait and close up ,canon ef 50mm f/1.8 for general use , a canon 24 to 105 and a canon ef 100-400mm f/4.5-5.6L IS MKII lens for wildlife and dolphin watching in Scotland , i also have a 1.4 extender for the 100 to 400
    First let me say i dont use any software i just install my photos and videos onto the my pictures or my videos folder
    A few day ago i took some photos and videos and as i was going through them i could right click and a whole list of options would appear.
    I have looked at some photos and videos i took last night and and the right click options wont show

    The screenshot shows the right click menu that has stopped working , note the photos were taken with a bushnell wildlife camera but i have take some photos with my 90d and the right click options are missing from them problem.jpg
     

  2. Caladina

    Caladina Well-Known Member

    Joined:
    Jan 30, 2020
    Messages:
    1,858
    Equipment:
    Canon M50
    Canon 18-45mm m, Canon 18-150mm m, Canon 55-200mm m, Canon 22mm m, Canon 28mm m macro,
    Sigma 100-400c ef, Sigma 18-35mm art ef,
    7artisans 7.5mm m, Laowa 100mm macro ef, laowa 9mm zeroD m, Vintage M42 Lenses:
    Ashi Super - Takumar 1.8 / 55mm,
    not sure if it will help but on my macbook i sometimes get the odd command that doesnt work, nothing in the settings but restarting the macbook fixes it
    have you tried a restart etc?
     
  3. keith1955

    keith1955 New Member

    Joined:
    Mar 7, 2020
    Messages:
    12
    Location:
    chesterfield england
    Equipment:
    canon 90d body , canon ef 50mm f/1.4 ideal for portrait and close up ,canon ef 50mm f/1.8 for general use , a canon 24 to 105 and a canon ef 100-400mm f/4.5-5.6L IS MKII lens for wildlife and dolphin watching in Scotland , i also have a 1.4 extender for the 100 to 400
    Thanks for the reply , i figured it out , i took some test photos with my d90 and pentax k3 monochrome and the right click options you can see were all their so it had to be the bushnell trap that has a problem and not windows.

    I did a bit of experimenting and it turns out it no longer likes 12 batteries ???? if i use 4 or 8 its ok.
     
  4. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,311
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Well, I have a couple of thoughts here but not really an answer for you, and thankfully your second post provided better context into the issue in some way. I believe the files are either corrupted when importing to windows or something installed on windows messsed up shell extensions.
    • Windows photo app on your computer has the options it has, if it stopped working, you likely have a extension issue maybe from another installed software that has impacted the file type. Something like this could be related.. https://www.tenforums.com/general-support/64131-right-click-photos-has-quit-working-2.html
    • Batteries should not impact the output of the camera, and i am confused how your trail camera can run on 4 8 and 12 battery options, you generally need a certain voltage for any device to operate, but in any even if jpg is the output that should not change. But again I do not know anything about trail cameras, how they have multiple battery configs makes little sense, and I am also not informed on what output options they have but i assume some Jpeg encoding is standard, but that should not change depending on the number of batteries, what i speculate could happen is that it uses a lower resolution size on less batteries to conserve battery drain on lower voltage, but again I am speculating on a camera type i never have used.
    • There are multiple encoding options for the JPG / JPEG format, normally windows should read that all fine, but maybe the trail camera has something that it does not like.
    I also noticed another very odd thing about your file above... You seem to have somehow forced the file extension on the end of another file extension, not sure what the process for creating these files is, but the file is either a jpeg or a jpg, Because they are basically the same in the case of these two photos will have no issue, but if you added .jpg to the end of .tiff or something else you would make the file unreadable. You may need to access if you have some import process that is doing this to your files as that may be part of the problem.

    Either way this below is a sign of something wrong with how the files are being created inside windows.
    upload_2025-3-1_12-22-2.png

    Wait a sec is that a comma? ,jpeg.jpg... also should not be using special characters like comma in file names.
     
  5. keith1955

    keith1955 New Member

    Joined:
    Mar 7, 2020
    Messages:
    12
    Location:
    chesterfield england
    Equipment:
    canon 90d body , canon ef 50mm f/1.4 ideal for portrait and close up ,canon ef 50mm f/1.8 for general use , a canon 24 to 105 and a canon ef 100-400mm f/4.5-5.6L IS MKII lens for wildlife and dolphin watching in Scotland , i also have a 1.4 extender for the 100 to 400
    Hello Johnsey... with regards to the batteries the manual actually states that you can use 4,8 or 12 , i guess if i am only leaving it out overnight i could just use 4 because the info windows shows how much charge is left in them.

    I never noticed both ,jpeg and JPG on the photo before but i think i know why it happened.
    The camera gives a random file number related to how many photos it has ever taken so after i have sorted them in the order i want to view them i put the folder into a free renumber app

    Advanced Renamer - Windows and macOS - Batch file renaming

    The reason i do this is because if you give a batch of photos individual names and back them up " windows " shuffles them around.
    If they have a 4 digit number such as 0001,0002,0003 etc they do not get shuffled , if you only have a few photos you can right click and do it yourself with rename tab
     
  6. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
    2,311
    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Check to see if you have file name extensions on in folder settings, this should make it easy to see any duplicate extension issues, you may have a problem where the output is png and your renamer is forcing a .jpg at the end. The rename tool shouldn't do that but i would not rule anything out.
    upload_2025-3-2_12-33-54.png

    I do fully understand the naming concern, most of us have some naming convention we follow for naming the camera raw files as well as their folders after we sort them into their respective photo session folders , usually I think we handle this in the EOS camera utility or in lightroom, but the file management tool is not relevant the workflow for file handling is.
    upload_2025-3-2_12-33-8.png
     

Share This Page